AI Chatbot Software are computer programs designed to talk with people using sound or text. They use smart technology called artificial intelligence (AI) to act like humans, and the really good ones are hard to tell apart from real people.
More and more companies are using AI chatbots in their work. These chatbots help businesses sell products to customers in a better way. They’re very useful for almost every business, especially those wanting to assist customers and keep them interested. Additionally, chatbots can give a brand its own personality and make customer experiences more personalized.
Chatbots are predicted to be worth $1 billion in a few years, and most businesses will use them in some way. Lots of AI chatbot software options are available for businesses, big or small. It’s important for a successful business to seriously think about using these tools.
What Features To Check In An AI Chatbot Software?
“Before we start, let’s chat a bit about how ChatGPT works. This will help you get what’s cool about each AI chatbot and make the most of it.
ChatGPT is like a tool made by OpenAI. It lets you talk to its smart computer programs called GPT-3.5 and GPT-4. Here’s how it works: You type something into the app, and the app sends it to the smart program. The smart program thinks about it and sends back its thoughts. Then, you read what it says, like chatting with a robot friend.”
The app handles things like saving your chat history, while the AI model focuses on understanding what you say and figuring out the best response. Check out our comparison of ChatGPT and GPT for more details.
A lot of the apps mentioned here use OpenAI’s GPT models. However, even if they use the same model, the people who make the apps can give extra instructions to make the model respond in a specific way. So, when you try different chatbots, they might give different answers, even if they’re using the same engine. Some apps in this list use models that are specific to the company that created the app and are not GPT models.
Keeping that in mind, here’s what I looked for while testing each AI chatbot software online:
- Accuracy and Responsiveness: Since many AI chatbots use GPT, they generally provide similar content. However, I excluded platforms that couldn’t create understandable language, consistently gave incorrect information, or couldn’t smoothly continue a conversation.
- Easy Access: Talking to a chatbot shouldn’t require advanced setup or technical knowledge. You should be able to do it quickly and for free, just like with ChatGPT.
- Chat Experience: There are various ways to interact with AI, but ChatGPT primarily uses a chat window. Almost every app on this list is a conversational AI chatbot (I’ll explain any exceptions later).
- Extra Features: Any additional features beyond entering a prompt and getting a response are appreciated, such as support for multiple languages or direct internet connectivity.
Based on my research and interactions with them, here are the best AI chatbots for you to try. Have fun—I’m sure you’ll enjoy it!
Here Are The Top 10 AI Chatbot Software Available Right Now:
Chatbase - Best AI Chatbot Software
Chatbase is a good choice for a few reasons. First, you can teach ChatGPT using your own information, so you decide what your chatbot knows and how it responds. Second, Chatbase has an easy-to-use system for making and handling chatbots, making it simple for people who may not know a lot about technical stuff.
Chatbase is a tool that helps you create smart chatbots. These chatbots can talk with users, making interactions better. With Chatbase, you can make your chatbots work with other tools like WordPress, Zapier, and Slack. It’s flexible and lets you customize things.
Simply put, you can upload your documents or share a link to your website to create a chatbot similar to ChatGPT for your information. Afterward, you can place it on your website as a widget or interact with it using the API. If you’re using WordPress, it’s even easier with a plugin that seamlessly integrates Chatbase chatbot into your website.
The system uses smart technology called Generative AI. It uses a mix of natural language processing (NLP) and machine learning programs. These tools help the system understand and make sense of what users ask, give correct answers, and get better at it as time goes on. It’s a strong tool for creating smart chatbots.
Here are some cool things about Chatbase:
- It understands what users say and analyzes conversations well.
- It keeps track of what users type and how the chat goes.
- You can save user details like emails and phone numbers.
- It fits with Zapier, Slack, and WordPress easily.
- Soon, it will also work with WhatsApp, Messenger, and Shopify.
- It uses smart technology to make chatbots better at understanding language.
- It’s easy to use, with a simple interface.
- You can change and adjust the chatbot to fit your needs.
- It keeps getting better over time, learning from its experiences.
Chatling
Chatling uses advanced AI called Generative AI to create AI chatbot software. These chatbots can learn from your website, documents, knowledge base, and other sources all on their own.
It’s just like you’d expect – put in the stuff you want the chatbot to learn from. You can give it a website link or text, FAQs, and whatever else. Add as many sources as you need. The chatbot will use all that info to train itself.
After putting in the information, you can make the chatbot fit your brand and set it up the way you want. It’ll learn and be ready to talk to customers in just a few minutes. Easily add it to your website without needing to code anything.
Plus, you can see all the chats between your customers and the chatbot. This helps you understand what your customers want and how well the chatbot is doing. You can also adjust the chatbot’s answers to make it better.
Lyro by Tidio
Tidio makes it easy for businesses to put a chatbot on their website. This lets you talk to customers right away and help them with any issues in real time. The chatbot can even give special discounts based on what customers have looked at before. It can also suggest products based on what they do on the website.
Here are some key points about using Lyro, the conversational AI:
- Personalized Help: Lyro gives personalized assistance to customers.
- Quick Learning: Lyro learns from frequently asked questions (FAQs) and can give smart answers in seconds.
- Stays Updated: Lyro sticks to what your business knows, and you can update its information whenever you want.
- Easy to Use: Lyro is simple to put into action and doesn’t need special training.
- Playground Feature: There’s a practice area where you can see how Lyro responds to customer questions. This helps you adjust your FAQs.
- Fast Activation: You can turn on Lyro in less than 3 minutes, and it’s available to help your customers 24/7.
- Free Trial: You and your customers can try it out with 50 free AI-driven conversations.
Revechat
Revechat is a tool that lets you create AI chatbot software without needing to know how to code. Use these chatbots to provide around-the-clock support and address customer questions, ultimately helping to increase sales and generate leads for your business.
Use chatbots to automatically help customers and increase sales. Here are some key features:
- Design and customize your bot without needing to code. Let your team create their bot for better customer interaction.
- Handle more conversations efficiently without affecting support quality. Deploy bots 24/7 to scale your sales and customer support.
- Have bots manage simple questions and send complex issues to the right agent or department for quicker first responses.
- Teach your chatbot by importing common FAQs and answers. This improves the accuracy of responses, providing faster and better help to customers.
- Allow chatbots to facilitate appointment bookings without human involvement. This self-scheduling feature enhances the overall customer experience.
- Use advanced reporting to assess bot performance, including metrics like first response time and average resolution time. Identify client metrics such as total visitors and missed chats.
Botsify
Botsify is a great tool that helps businesses be more visible on different platforms. With this platform, you can easily make a chatbot for WordPress, WhatsApp, Telegram, and more. It’s one of the top AI chatbot platforms that is easy to use.
Botsify has a cool feature where it lets you pass questions between robots and real people who help customers. This makes sure customers have a good time. Big companies like Spotify, Toyota, and the World Health Organization are already using Botsify.
Botsify has some important things it can do:
- It works in 190+ languages.
- You can use it on many different apps.
- It can remember information about users.
- It can show you reports about how it’s doing.
- It can connect with over 100 other tools.
People like Botsify because it can do a lot, like working on different apps, having someone in charge of your account, and letting you talk live with customers. But if you want it to do really fancy stuff, you might need to do some coding first.
Mobile Monkey
Another great choice for an AI chatbot platform is MobileMonkey. It works across different channels, allowing companies to reach customers on platforms such as Instagram, Facebook Messenger, and SMS, helping them with marketing.
The platform lets you get alerts through Slack, SMS, and different apps. You can also connect it with business tools like email marketing.
MobileMonkey has these important features:
- Works on different channels
- Lets you switch between live chat and chatbots
- Provides analytics for chatbots
- Sends out mass messages for SMS marketing and Facebook Messenger
MobileMonkey is really useful because of its versatile bots and good customer support, but it might take a bit of time to figure out how to use it.
EBI.AI
EBI.AI created a smart-talking AI Chatbot software computer system that can do many different jobs. This system gives you all the tools to make it work, like talking to people in real time and connecting with other computer systems.
EBI.AI is a helpful platform for making computer programs that can chat with people. They have a team of experts in talking, language, and understanding people’s feelings. These experts check all the chats the computer program has with customers.
EBI.AI has some important features:
- Live chat: You can talk with the computer program in real-time.
- Multi-system integration: It works well with different computer systems.
- Highly experienced team of specialists: EBI.AI has a team of experts who know a lot.
- Bank-grade security: It keeps your information safe, like a bank does.
If you want to make a computer program that talks to people for different jobs, EBI.AI is a good choice.
Giosg
Giosg is a great choice for getting more people interested in your business using special chatbots. It’s four times better than regular forms for gathering potential customers, and over 1,200 companies use it. Giosg connects with the most important potential customers online by using chat for marketing, sales, and support.
The platform has a tool that lets you chat live with customers. You can make a collection of common responses using past chats and customer information.
Giosg has these important features:
- Detailed reports with pictures
- Connects with CRM and marketing tools
- AI chatbots can use images, videos, GIFs, and emojis
- Forms and pop-ups to gather leads
The platform is easy to use and doesn’t need coding. This makes it great for people who want an easy setup.
Chatfuel
Chatfuel is a tool that helps you create smart chatbots for Facebook Messenger and Instagram without needing to know how to code. It’s similar to Giosg, and the cool thing is you can design your chatbot easily by dragging and dropping elements – no tech skills needed. It’s great for beginners who want to try out chatbot technology in their businesses.
Here are some key things about Chatfuel:
- Easy-to-use drag-and-drop design
- Basic analytics to see how your chatbot is doing
- Simple to set up
- Costs less than other similar tools
Chatfuel has different plans you can choose from, and some come with extra features like having your own support person and help in building your chatbot.
ProProfs Chat
ProProfs Chat is a tool that helps businesses without coding skills set up live chat on their websites. It’s great for companies that want to interact with customers in real-time for sales and support. With ProProfs Chat, you can create custom chatbots to get more sales and automate tasks.
Here are some key features:
- No need for coding
- Pop-ups, personalized greetings, and product tours
- Predicts customer questions and gives answers
- Easily works with other apps
- Can analyze data
ProProfs is a good and affordable choice for businesses looking for a complete customer support solution.
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